(1=Worst 5=Best)
“We wanted to send you a note to let you know how pleased we are with our 21 new windows. They are absolutely beautiful and make our house look new. It’s like having a pair of new glasses to look through! Your installation team was exceptional. They were extremely well organized, timely and did a great installation job and cleaning up afterwards. We would like to make note of the job you did trimming and capping the windows. We will definitely recommend you to our neighbors and friends.”
Timeliness: 5 // Workmanship: 5 // Within Budget: 5 // Satisfaction: 5 // Hired: Yes(1=Worst 5=Best)
“I recently had three windows replaced by Elk Remodeling and was very pleased with the work done, and wanted to write a letter that could be used as a recommendation for future customers. Everything was done in a timely and professional manner with very little inconvenience to me. The installers were courteous, neat and pleasant, and went the extra step of replacing my window blinds for me after the windows were completed. Everyone seemed genuinely interested in doing an excellent job and they checked up afterward to ensure that I was happy with their work. I would highly recommend them for home improvements.”
Timeliness: 5 // Workmanship: 5 // Within Budget: 5 // Satisfaction: 5 // Hired: Yes(1=Worst 5=Best)
“This is just a short note to express my satisfaction with Elk Remodeling for the job your company recently completed installing two Ultramaxx windows at my condo in Reston. The windows definitely are an improvement over my previous drafty windows. I can already see an improvement in the temperature of the room where the new windows are installed. I also am impressed with the design of the windows and the easy maintenance. Beyond the windows, I also would like to extend my thanks to the Elk Remodeling staff and installers. The salesperson who handled my account was professional and courteous. He also followed up after the job was completed to ensure that there were no problems. Meanwhile, I was very impressed by your installers. They went the extra step to make sure that no messes were left behind. They also were courteous and quick. I appreciated that they were able to accommodate my work schedule by agreeing to install my windows late in the day and thereby minimize the amount of time needed to take off from work. I also was surprised and touched by the nice gift basket that I received from Elk thanking me for my business. Please feel free to use my name in the future as a reference for your company.”
Timeliness: 5 // Workmanship: 5 // Within Budget: 5 // Satisfaction: 5 // Hired: Yes(1=Worst 5=Best)
“We really like the replacement windows. They were replaced by courteous and efficient installers, adding greatly to the appearance of our house.”
Timeliness: 5 // Workmanship: 5 // Within Budget: 5 // Satisfaction: 5 // Hired: Yes(1=Worst 5=Best)
“Elk Remodeling went our of their way to install Bryn Mawr II windows (as per my request) which they do not normally install. The price was also perfect! We plan to finish the remaining windows over the next few years.”
Timeliness: 5 // Workmanship: 5 // Within Budget: 5 // Satisfaction: 5 // Hired: Yes(1=Worst 5=Best)
“We are 100% satisfied with the new look our house has taken on.”
Timeliness: 5 // Workmanship: 5 // Within Budget: 5 // Satisfaction: 5 // Hired: Yes(1=Worst 5=Best)
“Over the past 7 years I have used Elk Remodeling for three home remodeling projects. To use them three times should speak for itself. The jobs included: Replacement of the windows in my home, installation of a deck on the rear of my house, complete replacement of all siding and guttering on my house. Simply put, they are reliable, they do use quality materials, and really do have quality workman, they get the job done (they don’t disappear and then show back up when they feel like it), they clean up and they are gone. You can’t ask for more than that. If you are looking for quality products, quality installation, and a fair price, I highly recommend them! I initially chose Elk because I thought they would produce the quality work they proclaim, and get it done when they said they would. They did not let me down. I don’t believe they will let you down either. As a side bar – if you’re considering window replacement, do it! (I also had a new heating & air conditioning system installed in my home as it was approximately 18 years at the time) and I really did realize a 35% reduction on my utility bills. Now that I’ve replaced the siding, with the insulation that Elk uses, I can lower the heat on the thermostat and raise it for cooling as the house really does retain the internal temperature much better.”
Timeliness: 5 // Workmanship: 5 // Within Budget: 5 // Satisfaction: 5 // Hired: Yes(1=Worst 5=Best)
“First, we would like to say that upon reviewing several different window and siding companies, we were most impressed with Elk Remodeling. After comparing all of the products and pricing, Elk Remodeling came in with the best product at the lowest and best price. We dealt with every level of personnel in your company and at no time did we feel that we were not dealing with first class professionals. Out questions and concerns were answered promptly and never at any one time did we feel that we were a burden or nuisance. Upon signing our agreement with Elk, our products were delivered within the time frame that was agreed and installed within that same time frame. The installers were at all times courteous and very mindful of our little ones that were running around. We would like to express our sincere appreciation of the professional mannerism that your company has displayed from the first in-home demonstration to the last piece of trash that was picked to the last piece of trash that was picked up before leaving our home. Our home while being remodeled attracted several drive-by stops to neighbors wanting to have more information about your company. With great pride and excitement, we had no problem in referring your company to any one of those individuals. It is our great pleasure to continue to refer your company to anyone who is looking to remodel their home. At this point, we have already experienced positive energy efficient issues that have occurred since the siding and the windows have been installed. (Less heat is more…less cool is more…) The presentation of our home has changed drastically and is more beautiful now than ever. We have been so impressed with the new look, that we completely updated our landscaping to make our home even more visible and desirable. Thank you for your upfront confidence and commitment in your products that made up chose you over all the other competitors that we interviewed with. We already had a home that we enjoyed living in, but now we have a home that we will treasure and love for years to come.”
2007 Testimonials.
"My experience with Elk Remodeling was smooth and stress-free. Eric was so helpful and outstanding.--Fantastic.-Veola Rouse-Hicks, 2007
"This is the second time Elk has done a major window/door replacement. This last time all that was not done the first time was now replaced. Excellent, fair, professional job, both times!"
- M. Black, Centreville, 2007
"Sandy, I just wanted to take a moment to Thank You for all of your assistance with my windows and sliding glass door, especially my sliding glass door! You exemplified excellent customer service techniques which I hardly ever see in today’s business world so I felt you needed to be commended for it. It’s unfortunate more people can’t be as helpful and courteous as you so feel special in that capacity. Again, thank you for all you’ve done, I really enjoyed working with you on this project for my home.”
-Todd Michnik, Reston, 2007
“On behalf of Emmanuel Baptist Church, I would like to commend Eric Leimsieder for his extremely high degree of professionalism during his presentation of his bid to replace the roof and gutters on Emmanuel Baptist Church.
From the initial contact with Eric, he showed a high degree of professionalism, courtesy, honesty and willingness to go beyond the normal expectations during our business dealings. Coupled with the aforementioned and pleasant personality, Eric erased any doubts that we might have had taking on such a large project. Additionally, the entire crew deserves our thanks as well for a job well done.
Eric is a valuable asset to your organization, and will always be given an opportunity to bid on any and all jobs in the future.”
-Gordon Swain, Emmanuel Baptist Church, Trustee, 2007
The following letter was sent to the Better Business Bureau:
“Elk Remodeling Inc. was contracted recently to replace the entire roof and all guttering on the Emmanuel Baptist Church building.
From the initial contact with the sales person, Mr. Eric Leimsieder, Residential/Commerical Project Coordinator, to completion of the project, we found Elk Remodeling Inc. to be professional, sensitive and responsive to our needs. The work itself was done in a timely and professional manner. They not only performed the task at hand, replacing the roof and gutters, they also cleaned the area of all debris created by the project. A physical inspection was done by Mr. Leimsieder to ensure the work was completed on time, correctly and that Emmanuel was satisfied with the finished product.
It is without any hesitation on our part that we recommend this company and their staff to any prospective customer.”
-Gordon Swain, Emmanuel Baptist Church, Trustee, 2007
2006 Testimonials.
“Elk Remodeling is the DEFINITION of “professional.” Beautiful work-done to my satisfaction, by people who care. It looks like a new home. And I’m already saving money on energy, and my house is cleaner…and quieter. I definitely got my money’s worth…and it’s already paying for itself!”
-Buzz Burbank of the nationally-syndicated Don and Mike Show, 2006
“Eric made the choice easy for me. So professional and helpful. Patient too. I will give you an A+ rating!
Eric, my roof looks wonderful and I am enjoying the contents of the gift basket very much. I will wear the hat when I’m working in the yard. One neighbor needs a new roof and has asked for your name. Surely there will be more. Thank you!”
- Donna Viscardi, Vienna, 2006
“I commend your staff and the work crew that completed these efforts. The workmanship is of the highest quality. The work crew went out of their way to ensure that neighbors in my town house community were not inconvenienced or disrupted in their normal activities during the work phase. Your timeliness in completing this work project is especially appreciated. This is truly a positive experience.”
- Jeffery Porter, Annandale, 2006
“This letter is to let you know how very pleased I was with the service that Elk Remodeling provided to me in furnishing and installing new windows and sliding glass doors in my condominium unit in ---. The custom order was filled in a timely fashion and the installation was accomplished in one afternoon in a very professional and efficient manner. After they had finished, the manager of the job informed me that the installers had noticed that one f the window sashes was cracked and that Elk would order me a new window and install it. The crack was not large (I might not have noticed it at all if it hadn’t been pointed out to me) and I was very grateful for Elk’s professionalism. In addition, I was not able to figure out how to put up the window blinds again and, on his own time, Mike Inverso came to the condo to put them up for me (this involved drilling, which I would definitely not have been able to figure out how to do!).
The quality of the windows and the sliding glass doors is excellent. Wonderful insulation is provided from weather temperature fluctuations and, during the drenching rains of the past month, when I heard complaints from some people about leaks, my home was dry. As I have had problems with leaks in the previous homes where I’ve lived and have consequently become sensitized to the issue, I delight in not having to worry about them in my present home.”
- Kathleen Strother, Reston, 2006
“Problem with garage door tracking because the installer hooked to the old monitor, which was out of alignment. Mike handled the problem professionally.”
- Hempel, Herndon, 2006
“My wife and I are extremely pleased with out new windows @ 4009 Chestnut Street. We were most impressed with pre-installation, service, installation and pre-installation service. We will not hesitate to recommend Elk Remodeling, to our neighbors and friends.”
- Patrick Kelly, Fairfax, 2006
“I would just like to take this to tell you how wonderful your company and employees have been to us. From the salesperson to the installers, every member of your staff has been of extreme caliber and exhibited a level of competence that is unmatched.
First, the salesperson, Will, told us about the windows, answered every question we had but never once pushed us into any decision. He was very knowledgeable, easy to feel comfortable being around and with making such a large purchase. We had all of the windows replaced and each one was measured, by Max, and fit perfectly! Amazingly to us, the job was completed in a single day without any problems. Ater, we had the siding, shutters, and gutters replaced around the entire house.The job again was completed quickly, beautifully and the yard was cleaned up daily. The installers were very helpful and friendly, ensuring continually that we were pleased. The salesperson called or stopped by on a frequent basis to make sure our satisfaction never ceased.
We have had so many people stop by and compliment us on how beautiful the house looks. Elk Remodeling is the ONLY company we will ever recommend to others for their home improvement jobs! Thank you so much for your wonderful services and incredible staff! Keep up the good work.”
- Chelbi Cole, Burke, 2006
“We would like to express our thanks to you, and to your courteous and highly professional crew, for the promptness and quality of your work. We could not be more pleased – and look forward to working with you on future products.”
- Bastian K. Wimmer, Reston, 2006
“Elk Remodeling delivered on time, on budget, and satisfied me with a high quality product and workmanship. They were very conscientious of our expectations as customers, and I recommend them HIGHLY. Thank you very much for a pleasurable remodeling experience.”
- Dave Nosal, Alexandria, 2006
“Thank you all for the great new windows and trim work. Looks like the new gutters are holding up well against the great snowfall this weekend. Absolutely beautiful workmanship.”
- Mario & Esther Grant, Clifton, 2006
“It makes the house look ten years newer.”
- Johnson, Fairfax Station, 2006
“I wish everything could be as easy as this was! Thank you so much!
- C. Smith, Sterling, 2006
2005 Testimonials.
“We were very impressed with window installation. Exceptional care was taken with roof (we are in a town home and have extensive landscaping).”
- Eichorn, Springfield, 2005
“I am writing to express my great satisfaction with the work your window installers accomplished in replacing 14 windows and creating a15th window in an older home we purchased with the intent to renovate. From the outset, my wife and I were very comfortable. We cannot get over how much improved the look of the property is and have already noticed a marked improvement in subtleties such as temperature control inside the property. Further, we were very impressed with the efficiency of the work crew on the day of installation, their professionalism, and the overall quality of the installed product. We absolutely would recommend Elk Remodeling, Inc. to any potential customers.
Thanks to the entire crew at Elk Remodeling, Inc. for a very pleasant experience in what could have been a very stressful endeavor.”
- Segal, Ashburn, 2005
“Everything that Elk Remodeling did was superb!! I love my new windows I have already referred you to others. Thanks, again.”
- Margie Johnston, Reston, 2005
“We are so pleased with the new windows! Have recommended you to friends.”
- Sullivan, Chantilly, 2005
“Very happy with the work done! My house looks brand new.”
- Hart, Sterling, 2005
“We were extremely impressed with Mike. He always called to check in and made many visits during the construction phase. E is professional and he and his crew did a fantastic job. We agree that going with Elk was a great decision. Thanks!”
- Shampang, Annandale, 2005
“Very nice job! The caulking is beautiful – the trim is great. It looks very nice! Thanks! We love the windows. Completed in about 2 hours – Looks better than I expected.”
- DeWitt, Centreville, 2005
“We are extremely pleased with the work he contracted for through your company. The vinyl and trim installer is undoubtedly a n extremely professional person who takes great pride in his work. As an example, he called our attention to the fact that two different widths of trim had been delivered. He first followed up with a call to someone over him and then asked if we would accept the trim that differed by a quarter of an inch in width. We said yes. So he made the two widths did nt touch one another.
The house looks great. All of the job related debris was cleaned up when the job was completed. Neighbors drive or walk by to look at and say how nice the house looks. Some stop to inquire about your company and how to get in touch with you.
Congratulations on a job well done.”
- Mrs. Charles Cason, 2005
“Kudos to everyone at Elk Remodeling! An awesome job! We will definitely be calling again should we need services in the suture and we will be referring your services to anyone who asks.”
- Sara Minelli, Burke, 2005
2004 Testimonials.
“Just wanted to thank you for the great job you did on the soffit, fascia and rake boards. It looks great. What an improvement to our home.
After the job was done, your employees did a wonderful clean up job. I would recommend Elk to my friends and neighbors.”
- Lebert, 2004
“We had your company replace 10 of our exterior windows. We have been most pleased with your product and service. I can’t say enough wonderful things about the crew who installed them. They arrived when they said they would and didn’t leave a mess.
I would also like to add a big THANKS to Jon and Will for their no pressure sales pitch, and to Mike for taking such good measurements that the crew had no trouble with installing the windows.
Your company has worked with us to meet all of our needs and requests, and you have strived to make sure we are completely satisfied. A company with your commitment to customer satisfaction is hard to find. We are looking for to enjoying our new windows for years to come.
We will definitely be doing business with Elk Remodeling again.”
- Andrews, 2004
“Thank you for doing such a great job for us. We are very pleased with the roof, the siding, the doors, and the windows. All the work was completed on schedule and at cost.
The subcontractors that you used for the front door and the garage door were very quick and efficient. The left no mess and their completed jobs are very well done.
The work crews that y’all provided for the roof, siding, and windows all performed very well. The foreman for the windows was especially noteworthy. He answered all our questions and was very thorough in demonstrating the use and care for the windows.
All of your crews did a great job of cleanup. We found very little trash and while you warned us about stray nails from the roofing job, we have found very few nails in the yard or other areas surrounding the house. Our kids and out cars both thank you!
We really appreciate Tom, the salesperson that we worked with. He was very knowledgeable and helpful as we worked through the options that would best fit our budget and our needs. He was very honest with us as we discussed price and where Elk’s estimate would fall in comparison to other contractors in the area. While Elk was not the cheapest estimate that we got, we felt and still feel, that the quality, commitment, and service that we have received was a VERY good buy.
Elk was recommended to us by neighbors and we have and will continue to recommend Elk to others. Thanks again.”
- Alan & Sammie Davenport, 2004
2003 Testimonials.
“I want to also commend your contractor crew for the excellent work they did. I am very satisfied with their workmanship and the appearance of the windows, both inside and from the outside. Equally as important to me, your crew chief was on time, brought enough workers to do the job efficiently, was pleasant and patient and made sure the work area was left as clean when he left as when he arrived. After the windows were already in place, he also had his crew move them slightly when I did not like the way they looked from the outside. In addition, he did a little extra trim work on the outside which finished off the appearance perfectly and for which I am grateful. He and his crew did all of this without grumbling or complaining and I appreciate that.
Overall, I have found my experience with Elk Remodeling to be a positive one. Your professionalism, fair price, courtesy and attention to my needs is refreshing, especially in a trade where stories of fraud and dishonesty causes consumers to be extremely wary when seeking home improvement services. I will be happy to recommend your company to others seeking similar work.”
- Daniel Willard Jewell, Fairfax, 2003
“I recently had our home re-sided and all exposed wood covered by Elk Remodeling Inc., located in Fairfax, VA. At the time I signed a contract and made a deposit, I was advised that it would take some time (6 weeks) before they would be able to start work. However, after a month passed, I began to worry, maybe this was a scam and I would never hear from them again. But I was pleasantly surprised when I received a call stating when they would be able to start.
The work was initiated when they said it would be, and the crew was punctual, professional and work was completed within a week. My neighbors had their house done by someone about a year or so earlier. When they were here and compared the workmanship they commented that we had the better job done. Another nearby resident noticed the work being done and stopped to observe. He was sufficiently impressed to request the Elk Remodeling telephone number to arrange for an estimate.
Am I pleased with the result of the remodeling, YES. Would I call on Elk for additional work if needed, YES.”
- Gallagher, Annandale, 2003
“We wanted to send you a note to let you know how pleased we are with our 21 new windows. They are absolutely beautiful and make our house look new. It’s like having a pair of new glasses to look through!
Your installation team was exceptional. They were extremely well organized, timely and did a great installation job and cleaning up afterwards. We would like to make note of the job you did trimming and capping the windows.
We will definitely recommend you to our neighbors and friends.”
- Robert & Sharon Tuohy, 2003
“I recently had three windows replaced by Elk Remodeling and was very pleased
with the work done, and wanted to write a letter that could be used as a recommendation for future customers. Everything was done in a timely and professional manner with very little inconvenience to me. The installers were courteous, neat and pleasant, and went the extra step of replacing my window blinds for me after the windows were completed. Everyone seemed genuinely interested in doing an excellent job and they checked up afterward to ensure that I was happy with their work. I would highly recommend them for home improvements.”
- Maureen Haberman, Reston, 2003
“This is just a short note to express my satisfaction with Elk Remodeling for
the job your company recently completed installing two Ultramaxx windows at my condo in Reston. The windows definitely are an improvement over my previous drafty windows. I can already see an improvement in the temperature of the room where the new windows are installed. I also am impressed with the design of the windows and the easy maintenance.
Beyond the windows, I also would like to extend my thanks to the Elk Remodeling staff and installers. The salesperson who handled my account was professional and courteous. He also followed up after the job was completed to ensure that there were no problems. Meanwhile, I was very impressed by your installers. They went the extra step to make sure that no messes were left behind. They also were courteous and quick. I appreciated that they were able to accommodate my work schedule by agreeing to install my windows late in the day and thereby minimize the amount of time needed to take off from work. I also was surprised and touched by the nice gift basket that I received from Elk thanking me for my business.
Please feel free to use my name in the future as a reference for your company.”
- Cynthia Lawrence, Reston, 2003
“We really like the replacement windows. They were replaced by courteous and efficient installers, adding greatly to the appearance of our house.”
- Mr. & Mrs. Goodrick, Falls Church, 2003
“Elk Remodeling went our of their way to install Bryn Mawr II windows (as per my request) which they do not normally install. The price was also perfect! We plan to finish the remaining windows over the next few years.”
- Fischer, Burke, 2003
“ We are 100% satisfied with the new look our house has taken on.”
- Gioconda, Annandale, 2003
2002 Testimonials.
“Over the past 7 years I have used Elk Remodeling for three home remodeling projects. To use them three times should speak for itself. The jobs included: Replacement of the windows in my home, installation of a deck on the rear of my house, complete replacement of all siding and guttering on my house. Simply put, they are reliable, they do use quality materials, and really do have quality workman, they get the job done (they don’t disappear and then show back up when they feel like it), they clean up and they are gone. You can’t ask for more than that. If you are looking for quality products, quality installation, and a fair price, I highly recommend them! I initially chose Elk because I thought they would produce the quality work they proclaim, and get it done when they said they would. They did not let me down. I don’t believe they will let you down either.
As a side bar – if you’re considering window replacement, do it! (I also had a new heating & air conditioning system installed in my home as it was approximately 18 years at the time) and I really did realize a 35% reduction on my utility bills. Now that I’ve replaced the siding, with the insulation that Elk uses, I can lower the heat on the thermostat and raise it for cooling as the house really does retain the internal temperature much better.”
- Bruce & Norma Dimsey, Sterling, 2002
“First, we would like to say that upon reviewing several different window and siding companies, we were most impressed with Elk Remodeling. After comparing all of the products and pricing, Elk Remodeling came in with the best product at the lowest and best price.
We dealt with every level of personnel in your company and at no time did we feel that we were not dealing with first class professionals. Out questions and concerns were answered promptly and never at any one time did we feel that we were a burden or nuisance.
Upon signing our agreement with Elk, our products were delivered within the time frame that was agreed and installed within that same time frame. The installers were at all times courteous and very mindful of our little ones that were running around.
We would like to express our sincere appreciation of the professional mannerism that your company has displayed from the first in-home demonstration to the last piece of trash that was picked to the last piece of trash that was picked up before leaving our home.
Our home while being remodeled attracted several drive-by stops to neighbors wanting to have more information about your company. With great pride and excitement, we had no problem in referring your company to any one of those individuals.
It is our great pleasure to continue to refer your company to anyone who is looking to remodel their home. At this point, we have already experienced positive energy efficient issues that have occurred since the siding and the windows have been installed. (Less heat is more…less cool is more…)
The presentation of our home has changed drastically and is more beautiful now than ever. We have been so impressed with the new look, that we completely updated our landscaping to make our home even more visible and desirable.
Thank you for your upfront confidence and commitment in your products that made up chose you over all the other competitors that we interviewed with. We already had a home that we enjoyed living in, but now we have a home that we will treasure and love for years to come.”
- Don & Debbie Morris, Annandale, 2002
“My husband and I are so pleased with the replacement windows that were installed by Elk Remodeling, Inc.
Out house looks beautiful and we have noticed that our utility usage (Washington Gas and Vepco) has decreased. He crew that installed our windows did a wonderful job. They arrived on time, were professional and courteous, and very skilled. They cleaned the entire work area before departing/ I am delighted with every aspect of the work.
Please share this letter with any person interested in Elk Remodeling. I would be happy to refer your Company. Thank you once again for doing such a wonderful job.”
- Siegel, Springfield, 2002
“As always, a great job! Thanks very much.”
- O’Donnell, Sterling, 2002
“I would like to take a minute of your time to tell you what an amazing job your company did. You recently replaced my roof, installed new windows and siding. I have to admit I was a little nervous going into this, you always hear such horrible home improvement stories. From beginning to end everyone that I had dealings with was helpful, professional and courteous. Elk Remodeling made my first home improvement experience an unforgettable one, not to mention the work performed is top notch.”
- Scott Rose, 2002
“I wanted to write a letter to let you know how pleased I was overall w/ the service I received from Elk Remodeling. From the very first time my wife and I met Chris Sullivan and John Parsons, we could tell there was something about your company.
Our area had just recently been hit by a hailstorm and we were bombarded with hail chasers every day. It wasn’t until a couple of weeks later we heard from your company. We appreciated you giving us time to assess the situation w/ our insurance company before coming the first time.
Chris and John made us feel comfortable from the start. They were pleasant to deal with, took time to explain everything in Lehman’s terms and answered all of the questions we had.
After the siding had been installed, there were a couple of things we had questions about so I called Chris and John. The next day, one the crewmembers came by our house. With no questions asked they fixed the areas of concern to your satisfaction.
In this day and time, when it’s hard to get good customer service, it was a pleasure doing business with Elk Remodeling. I would definitely recommend your company to family, friends and associates.”
- Craig A. Collins, 2002
“We like to extend out thanks to Elk Remodeling for ensuring our “remodeling” experience was conducted in the most professional manner. We are pleased with both the quality of work and the professional demeanor of the workers making for an overall pleasant experience. We were notified in a timely manner of any rescheduling and we were impressed with the responsiveness of your teams follow-up items. As you know, the “storm-chasers” barraged us after the hailstorm, making the selection of a contractor quite difficult. But, after meeting Jon Parsons and Chris Sullivan we were comfortable in our decision – and Elk came through.
We are quite confident that in the future the responsiveness of Elk will continue through our warranty period. We continue to recommend Elk to you friends, family and neighbors.”
- John & Maggie O’Toole, 2002
“Just wanted to drop you a note to let you know how much we are enjoying the new windows Elk Remodeling installed for us. The windows are easy to open, clean and have noticeably reduced the noise we hear from the cars going past.
We were equally as pleased with the installation. The installers came by, and started right to work. They were polite, professional and did a great job. They cleaned up afterwards both inside and out.
Overall, we are pleased with the work your company did for us and as we consider other home remodeling projects we will keep your number handy.”
- Ken & Jeannette Goodwin, 2002
“I just wanted to write you a short note to let you know how pleased my husband and I are with the work you recently did on our home. The home improvement you completed for us was a high quality and professional job. My main concern with any job is always quality and you definitely came through. Our new roof looks terrific as well as out new vinyl siding. Your salesmen, John and Chris, were knowledgeable and professional. Our calls were always promptly returned. Thanks so much for a job well done and we would highly recommend you to our friends.”
- Eric & Karen duVon, 2002
“Initially we were very impressed with the knowledge of the young men who came to introduce us to Elk and to show us your windows and doors. They were very patient as we took the time to make decisions as they explained the available options.
After we decided to order the windows and doors, they called us to make sure that they were ordering exactly what we wanted to have installed.
The installation whet exceptionally well, and we were amazed that all the work on all the windows and doors was accomplished in just one day. Furthermore, the men doing the installation were very respectful of our outside gardens, and inside the house they put down drop cloths everywhere they worked.
When the work was completed we were very pleased about the entire process and how great our house looked after their work.
We do appreciate your firm and the excellent work that you did for us.”
- W. Murray Black, 2002
“I’m in commercial design & construction, and work with contractors every day. I was amazed how many siding/roofing contractors “swarmed” following our last hail storm. I have to say Elk Remodeling did a wonderful job with our siding repairs. I liked the fact that you’re local, have your own laborers on staff, and that you did what you said you were going to do in a high quality fashion, on time, and within the original estimate that you quoted. It was easy and seamless. My sister, and many of our neighbors also used Elk with the same great results! Thanks.”
- Katie & Jim Apistolas, Ashburn, 2002
“We have nothing but praise for the way we have been treated by your staff: Mike Inverso, Jon Parsons and Chris Sullivan are wonderful representatives of your company.
We have encountered frustrating communication with our insurance company and with another roofer we used in the past. This time, the respect, the explanation of what would happen, and the follow-up we got at each step have given us a feeling of trust in your company. We particularly appreciate the way Jon Parsons went to bat for us with the insurance estimator.
We know re-roofing a townhouse is not a big job compared with other work you do, but it is very important to us. Because of the manner in which we have been treated, we will recommend your company to others, and will come to you first for future work we need on this or mother’s house. Thank you.”
- Catherine W. Ballay, Sterling, 2002
2001 Testimonials.
“I would like to comment on the siding crew you sent to my house. You told me you were sending some top performers and I have to agree with you, they were! I was impressed with their teamwork and professionalism. It is a real pleasure to observe someone that takes pride in his work. They did a great job and you should be proud of their representation of your company. I am just sorry I didn’t get to thank them before they left. I didn’t even get their names. Please pass on my gratitude and let me buy each of them a few “cool drinks” after work.”
- David O. Fulcher, Centreville, 2001
“This past Friday, as Mr. Young and his crew were preparing to leave the job site, I thanked them profusely for the wonderful, first-class work they did. Our house looks brand new. And just in time for the holidays. My family and I are thrilled.
I want to take this time to thank you three for all of your support, encouragement, and patience over the past couple of months. I was especially impressed that Elk Remodeling, after learning of my problems with the first contractor who did my roof, stayed the course and worked with me. Another contractor could have decided that I posed too much risk, since I expected top-notch work. In hindsight, I now realize you perceived there was little or no risk since you knew the quality work your company performed. And for that, I am grateful.
This weekend, as I began putting up my Christmas decorations, I had my neighbors stop by and inspect my house. I want you to know that they see the quality, and they have commented very favorably. They are probably also very relieved to see that finally, after all the work I did over the summer replacing windows myself, the house is better than before. No more tar paper blowing around, nor bent aluminum around my new Pella windows.
Thanks again you guys, and Happy holidays!”
- Bob Voldish, Sterling, 2001
“I would like to thank you for doing such a fine job on my home. In particularly the two gentlemen that came to my home for the estimate, Jan and Dave. I was very pleased with their professionalism. Especially, when they took the time to meet the insurance company at my home. They helped turn an unpleasant experience into positive results, it is greatly appreciated. I will also thank the installers, they were very efficient and courteous. Best wishes.”
- C. Longo, Springfield, 2001
“I was very pleased with the work your crews performed on my house and will readily recommend your company to anyone that is looking for a siding or roofing contractor. Thanks for your assistance.”
- David O. Fulcher, Centreville, 2001
1998 Testimonials.
“Upon realizing that my home needed new windows, my search began to find a company that would meet my needs and pocketbook. I researched a few newspaper ads but also received a call from your organization. I found the members of your team to be courteous, knowledgeable people who were willing to work with me, my budget, and the windows needs. Everyone from the sales staff, secretaries, and installation crew was very helpful.
When the installation crew came to my home, they treated it like their own. The crew was neat and efficient. Mess, from the removal of the windows was kept to a minimum. Any debris remaining was cleaning up prior to their departure. I had twelve windows replaced and they did the bulk of the work in one day, with only finishing work done on the second day. The crew supervisor took time to answer my questions and concerns during installation, even explaining the caulking and finishing procedures.
The new windows make such a difference in the home. Your sales staff worked with me to convert slider windows to double hungs, which I wanted, as well as helped with trim choices and smoothing the way with the homeowners’ association. I am very pleased with the windows and your company and would not hesitate to use you for my next repair project. Thank you for all of your help.”
- Roxanna E. Frey, Manassas, 1998
“We are so pleased that we chose Elk Remodeling to do the siding work on our home. There are so many companies which do siding work, but it’s obvious from driving around our area that not all of them do a quality job. That is why we took our time before choosing a company and then checked references and former jobs.”
The installers who came to our house were hard workers. They kept everything neat as they worked and were careful to pick up job related debris each day. We have received many compliments and have been happy to recommend you.
I also liked the personal newsletter you sent out. Elk Remodeling is big enough to provide top quality work and small enough to be friendly! We’ll call you when we need more work done! Tell Tony, our marketing rep, hello.”
- Betty and James Forbes, Manassas, 1998
1996 Testimonials.
“I would like to express my appreciation for the excellent re roofing job by your company on March 16, 1996. Initially, I was somewhat apprehensive about having this work done, but I am now very pleased with the excellent workmanship and service that you provided.
The project was accomplished successfully despite the rainy weather. Randy kept me advised and was able to begin the project on the first available clear day. The shingles were delivered as scheduled. Your work crew arrived at about 9:00 am on March 16 and completed the work by 4:00 pm. They were obviously experienced and hard working.
Randy spent some time watching the work in progress and inspected the work after completion. The work crew picked up all the construction debris, including nails before they left the area.
I am very pleased with the quality of the work performed for the reasonable price. It was a pleasure doing business with you and I will keep you in mind for any future home improvement projects.”
- David R. Gaswell, Fairfax, 1996
“What excellent service! Your help in modernizing our home this past month has exceeded our expectations. May we provide you this letter of recommendation as a way of expressing our satisfaction and as a service to your future customers.
First, I must indicate that we spent 15 months researching products and companies in the market before signing a contract with you at Elk. By the time we met you it became quickly apparent that Elk has a different approach. Essentially, we found that you folks have an excellent balance of quality, price and customer service.
For windows, we were looking for a quality product that would hold up over the years and add to the value of our home. In looking at other products, we could see that price and quality did not always correspond. Your Ultramaxx Welded Vinyl Windows by Alside offered the features that we wanted from a national known firm offering a strong warranty. The installation and trim work were most impressive to watch.
Your recommendations on vinyl siding, gutters, new front door, and the rest of the project have helped us to achieve a distinctive look with quality touches for long term service and durability. The craftsmanship that went into so many details such as window capping provide our home with subtle touches that add to the quality as well.”
- Robert Turner, 1996
“Wayne and I would like to take a moment to thank you for the superb service we had during the selection and installation of our windows and siding on our home earlier this year. As we spend time working outside, we continually are amazed at the incredible difference it has made to the appearance. We look forward to working with your to service the rest of our remodeling needs to complete our perfect home. Your friendly and courteous salesmanship and service are a plus and we would recommend your company to all our friends and neighbors.”
- Susan & Wayne Holbrook, 1996